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The City’s Public Works Facilities are located in three primary areas: The Pilot Butte Campus Site, which is located west of 15th Street between Highway 20 and Bear Creek Road, the Boyd Acres offices, and the Water Reclamation site, which is located northwest of the Bend Airport on McGrath Road. Numerous additional satellite facilities that house vehicles, utility equipment or materials are located throughout the service area.

The Pilot Butte City Campus site houses Public Works administration and all departmental divisions except Water Reclamation. City Council authorized a substantial master planning effort for this site in 2006 in order to determine space needs for the next twenty years for the Public Works, Police, Community Development and Fire Departments, all of whom will have facilities on the site.

The existing main Public Works building houses Public Works administration and provides crew spaces for the Street and Water Divisions. This 41,000 square foot building will likely undergo significant, phased-in changes in the next seven years in order to bring the building into Code and ADA compliance as well as provide for the anticipated 20 year needs of the department.

A facility to house Public Transportation operations was constructed, at the southwest corner of the Pilot Butte Campus site. The construction was largely funded through a $4 million ConnectOregon grant, and includes a 5,500 square foot transit operations office, five vehicle maintenance bays and space for transit vehicle parking. The City’s public transit program is operated by Cascade East Transit through Central Oregon Intergovernmental Council. The transfer of this program to COIC began in 2010 and was completed in 2011.

The Water Reclamation facility is located outside of the UGB on 1,600 acres northeast of Bend and includes eight main structures. A new Headworks building was constructed in 2008. This facility will be heated by hot water that is heated by methane gas captured from the waste products entering the facility. New facilities completed within the last five years include a new training building, a Level IV filtration facility and a new digester. The new facilities plan for the plant was completed in 2008, and acknowledged by the Land Conservation and Development in 2010. This plan provides for an expansion and upgrade plan for water reclamation to serve the City up to the year 2030.