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A. Application Required. Applications for an operating license shall be on forms provided by the City, demonstrating the application meets the standards required by this chapter. The owner or authorized agent shall certify the following information to be true and correct:

1. Owner Information. Owner’s name, permanent residence address, permanent residence telephone number, and the short-term rental address and telephone number. The application must also include the names, mailing addresses, and telephone numbers of all persons holding an ownership interest in the property, or holding an ownership interest in the entity that owns the property.

2. Representative Information. If the owner does not permanently reside within the Bend City limits or is not always available when the property is being rented, the owner shall provide the name, telephone number and email of a representative (which can be a person or company) who can be contacted concerning use of the property and/or complaints related to the short-term rental, as set forth in BC 7.16.070.

3. Land Use Approval. The PZ number of the land use approval for the short-term rental use or exemption under current or former Bend Development Code, or determination by CDD of a legal nonconforming use, must be submitted with the application.

4. Parking. Statement that required parking spaces are available, with a dated photo(s) submitted of interior and exterior parking spaces. A parking diagram of these approved parking spaces shall also be submitted.

5. Occupancy. Occupancy limits and number of bedrooms.

6. Use in Prior 12 Months. Documentation as set forth in BC 7.16.070(B) that the dwelling was rented at least once in the last 12 months for existing short-term rentals (if permitted in the last 12 months), and upon each annual license renewal for existing and new short-term rentals, unless the hardship exemption is met as set forth in that section.

7. Good Neighbor Guidelines. Acknowledgment of receipt and review of a copy of the good neighbor guidelines. In addition, evidence that the good neighbor guidelines have been effectively relayed to short-term rental tenants, by incorporating them into the rental contract, including it in the rental booklet, posting it online, providing it in a conspicuous place in the dwelling unit, or a similar method.

8. Listing Number. If they advertise, the listing numbers or website addresses where the short-term rental advertises (such as the Vrbo/Airbnb/rental website number, account number, URL, etc.)

9. Such other information as the City Manager or designee deems reasonably necessary to administer this chapter.

B. Incomplete Application. If a license application does not include all required materials, the application will be considered incomplete and the City will notify the applicant, by using the applicant’s email address that is on file or by first class mail if no email address is provided, explaining the information required. If the applicant provides the missing required information within 30 days of the date of the notice, the application will be reviewed. If the applicant does not provide the required information, the application will be deemed withdrawn and the City will refund the application fee.

C. License Fee. The fee for application for a short-term rental operating license or license renewal shall be in an amount to recover the City’s actual average costs of reviewing and issuing the license application or license renewal application, including a fee for a late application, investigation and any required inspections, as established by resolution of the City Council. [Ord. NS-2323, 2019; Ord. NS-2281, 2016; Ord. NS-2239, 2015]