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A. Reporting. All reports or complaints of infractions shall be referred to the appropriate code enforcement officer.

B. Review of Facts. The appropriate code enforcement officer shall investigate the facts and circumstances surrounding any infraction reported or otherwise made known to the code enforcement officer.

C. Prior Contact. Before a civil infraction citation is issued, the code enforcement officer may contact a responsible party and may give the responsible party a reasonable opportunity to cure or remedy the alleged infraction. Contact prior to issuance of a citation is solely within the discretion of the code enforcement officer. If prior contact is made, the following information shall be communicated to the responsible party:

1. Description or identification of the activity constituting the alleged infraction and identification of the recipient as being the reputed responsible party for the infraction;

2. A statement that the code enforcement officer has determined the activity to be an infraction;

3. A statement of the action required to remedy the infraction and the time and/or date by which the remedy must be completed;

4. A statement advising that if the required remedy or cure is not completed within the time specified, a citation will be issued and that a civil penalty in the maximum amount provided for the particular infraction may be imposed. [Ord. NS-2159, 2011]